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RQ-SYAD-Sctr - Military Support - System Administrator (Need TS/SCI Clearance)
Springfield, VA · Information TechnologyOverview
We are seeking a Systems Administrator to support the operations and maintenance of mission-critical systems for a government intelligence customer in Springfield, VA. This role is integral to maintaining, improving, and securing enterprise systems that directly support national mission outcomes.
The Systems Administrator works closely with on-site and remote users to coordinate system upgrades, respond to trouble calls, and provide Tier 2 and Tier 3 operational support for production environments.
Responsibilities
·Perform systems administration for desktop and server systems connected to local and wide area networks.
·Manage desktop systems, including account monitoring, security enforcement, operating system installation, and related local system administration tasks.
·Support the implementation, troubleshooting, maintenance, and lifecycle management of IT systems and supporting infrastructure.
·Provide day-to-day operational support, monitoring, and problem resolution for client/server, storage, network, and mobile devices.
·Identify, diagnose, and resolve Tier 2 and Tier 3 system and infrastructure issues.
·Escalate issues appropriately and communicate system status to agency management and internal customers.
·Install, configure, and maintain operating systems and application software.
·Isolate and resolve hardware and software issues involving applications, operating systems, hardware, communications infrastructure, or combinations thereof.
·Troubleshoot, configure, and maintain network components; implement OS enhancements to improve system reliability and performance.
·Perform software installations and upgrades on UNIX and Windows operating systems and layered software packages in accordance with established policies, procedures, and SLAs.
·Evaluate and apply COTS/GOTS software and hardware patches, and resolve associated software issues.
·Develop, document, and follow procedures for managing multiple linked databases, including security, data integrity, disaster recovery, and bulk data import/export operations.
·Conduct routine and emergency maintenance on assigned data center equipment.
·Coordinate and communicate scheduled preventive maintenance windows with affected stakeholders.
·Collaborate on the development, testing, and administration of backup and recovery plans.
·Ensure systems comply with STIG security guidelines, utilizing tools such as Retina and HBSS.
·Maintain accurate operational, configuration, and standard operating procedures (SOPs).
·Verify system availability using established enterprise monitoring tools.
Required Qualifications
·Bachelor’s degree with 5+ years of relevant experience, or an equivalent combination of education and experience.
·Experience with trouble reporting and tracking systems (e.g., Service+).
·Ability to respond to after-hours calls and provide on-call support.
·Ability to prioritize and execute tasks in a high-pressure environment.
·Ability to obtain CompTIA Security+ or DoD 8570 Level II equivalent and a Windows certification within 90 days of hire.
·Willingness and ability to deploy in-theater for up to 6 months, as required.
·Possession of a valid U.S. passport.
·General knowledge of Windows and UNIX administration, computer hardware, network administration, storage administration, and network configuration management.
·Ability to travel 30–75% within the Washington Metropolitan Area, with occasional CONUS and OCONUS travel.
Desired Qualifications
·Experience in the imagery intelligence (IMINT) domain.
·Ability to create and modify scripts across multiple platforms, including Windows, Linux, and Solaris.
·Familiarity with the customer’s processes, procedures, and production systems.
·Ability to prioritize and execute tasks in a high-pressure environment.
·Ability to function both independently and as part of a team.
·Experience with one or more of the following technologies:
o Windows Server, Red Hat, IRIX, Solaris
o Sybase, Informix, SQL
o Imagery Production Chain systems
·General knowledge of database administration and network administration, including network configuration management.
·Experience with analytical tools such as ArcGIS, SOCET GXP, or equivalent tools.
Physical Demands
·Occasional standing, climbing, balancing, stooping, kneeling, crouching, or crawling.
·Ability to occasionally lift and/or move up to 50 pounds.
We are seeking a Systems Administrator to support the operations and maintenance of mission-critical systems for a government intelligence customer in Springfield, VA. This role is integral to maintaining, improving, and securing enterprise systems that directly support national mission outcomes.
The Systems Administrator works closely with on-site and remote users to coordinate system upgrades, respond to trouble calls, and provide Tier 2 and Tier 3 operational support for production environments.
Responsibilities
·Perform systems administration for desktop and server systems connected to local and wide area networks.
·Manage desktop systems, including account monitoring, security enforcement, operating system installation, and related local system administration tasks.
·Support the implementation, troubleshooting, maintenance, and lifecycle management of IT systems and supporting infrastructure.
·Provide day-to-day operational support, monitoring, and problem resolution for client/server, storage, network, and mobile devices.
·Identify, diagnose, and resolve Tier 2 and Tier 3 system and infrastructure issues.
·Escalate issues appropriately and communicate system status to agency management and internal customers.
·Install, configure, and maintain operating systems and application software.
·Isolate and resolve hardware and software issues involving applications, operating systems, hardware, communications infrastructure, or combinations thereof.
·Troubleshoot, configure, and maintain network components; implement OS enhancements to improve system reliability and performance.
·Perform software installations and upgrades on UNIX and Windows operating systems and layered software packages in accordance with established policies, procedures, and SLAs.
·Evaluate and apply COTS/GOTS software and hardware patches, and resolve associated software issues.
·Develop, document, and follow procedures for managing multiple linked databases, including security, data integrity, disaster recovery, and bulk data import/export operations.
·Conduct routine and emergency maintenance on assigned data center equipment.
·Coordinate and communicate scheduled preventive maintenance windows with affected stakeholders.
·Collaborate on the development, testing, and administration of backup and recovery plans.
·Ensure systems comply with STIG security guidelines, utilizing tools such as Retina and HBSS.
·Maintain accurate operational, configuration, and standard operating procedures (SOPs).
·Verify system availability using established enterprise monitoring tools.
Required Qualifications
·Bachelor’s degree with 5+ years of relevant experience, or an equivalent combination of education and experience.
·Experience with trouble reporting and tracking systems (e.g., Service+).
·Ability to respond to after-hours calls and provide on-call support.
·Ability to prioritize and execute tasks in a high-pressure environment.
·Ability to obtain CompTIA Security+ or DoD 8570 Level II equivalent and a Windows certification within 90 days of hire.
·Willingness and ability to deploy in-theater for up to 6 months, as required.
·Possession of a valid U.S. passport.
·General knowledge of Windows and UNIX administration, computer hardware, network administration, storage administration, and network configuration management.
·Ability to travel 30–75% within the Washington Metropolitan Area, with occasional CONUS and OCONUS travel.
Desired Qualifications
·Experience in the imagery intelligence (IMINT) domain.
·Ability to create and modify scripts across multiple platforms, including Windows, Linux, and Solaris.
·Familiarity with the customer’s processes, procedures, and production systems.
·Ability to prioritize and execute tasks in a high-pressure environment.
·Ability to function both independently and as part of a team.
·Experience with one or more of the following technologies:
o Windows Server, Red Hat, IRIX, Solaris
o Sybase, Informix, SQL
o Imagery Production Chain systems
·General knowledge of database administration and network administration, including network configuration management.
·Experience with analytical tools such as ArcGIS, SOCET GXP, or equivalent tools.
Physical Demands
·Occasional standing, climbing, balancing, stooping, kneeling, crouching, or crawling.
·Ability to occasionally lift and/or move up to 50 pounds.