NorthHill Technology Resources has an immediate need for a ServiceNow Developer for a fully remote role supporting a DOD Program.  This is a direct-hire role with our client, a fast-growing Federal Integrator.  Excellent compensation and benefits.  A current Secret Clearance is required.

Requirements:

1.  Bachelor’s Degree from an accredited college or university is required

2.  At least 3 years of design, development & administration experience of the ServiceNow platform

3.  Clear understanding and knowledge of ServiceNow and its core architecture and primary application modules such as Request, Incident, Problem, Knowledge, Change, Service Catalog, Self Service Portal, CMDB

4.  Strong knowledge and understanding of Mid Server, Integrations, LDAP, Flow Designer and SSO, API’s and Integrations.

5.  Shall possess a strong understanding of IT Service Management (SPM / App Engine / ITOM) and common service level agreement (SLA) measurements

6.  Experience in generating reports, patching and monitoring ServiceNow instance

7.  3+ years of hands-on experience with ServiceNow components such as Service Catalog, Incident Management, Problem Management, Asset Management, Release Management, CMDB, Knowledge, Self- Service Portal

8.  Proficiency with SQL Query, HTML, XML, Java Script, Jelly, jQuery, Bootstrap, Angular JS

9.  Experience working with customers to understand requirements and implementing information technology solutions / initiatives / service automation

10.   Proven experience with creating and managing technical documentation

11.   Exceptional communication skills which allow effective communication with all ranks of stakeholders who may be technical or non-technical stakeholders

12.   Ability to drive initiatives with minimal supervision required

13.   Good Knowledge of ITIL standards and extensive Experience in applications using AJAX, JavaScript, JSON, and XML.

14.   Certifications preferred - ServiceNow System Administrator, ServiceNow Application Develop, SPM / ITOM

15.   US Citizenship with secret clearance

16.   CompTIA Security+ is required