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SERVICENOW SYSTEMS ADMIN/DEVELOPER (CI Poly)

Richardson, TX · Information Technology
NorthHill Technology Resources has an exciting opportunity for a ServiceNow Systems Administrator/Developer to support a Federal Program in Mclean, VA. This is a direct-hire role with our client, a highly-respected firm in the Intelligence Community.  Due to the Nature of the work, a TS/SCI Clearance and CI Polygraph is required.
 

SERVICENOW SYSTEM ADMIN / DEVELOPER
 
We are seeking a ServiceNow Systems Administrator with Application Development experience. The position will maintain, support, and assist in the implementation and development of applications to enhance an existing ServiceNow platform. The program supports a Prime contractor and follows Continuous Integration and Continuous Delivery (CI/CD) practices within a DevSecOps framework. Work is conducted 100% on site in Chantilly Virginia; but can be supported from both Denver, Colorado, and Richardson, Texas.
 
Required Skills:
  • Must be US Citizen with a TS/SCI security clearance and a counterintelligence polygraph
  • Possess DoD 8570 IAT Level II Cert – Security+
  • ServiceNow Certified Systems Administrator (CSA)
  • Highly knowledgeable of Information Technology Infrastructure Library (ITIL) practices
  • Experience deploying, maintaining & customizing IT Service Management (ITSM) products
  • Proficient with IT Operations Management (ITOM) and ServiceNow Discovery
  • Adept at resolving Incidents, addressing Problems, supporting Change Management, contributing to Knowledge Bases, and working with a Service Catalog
  • Experience creating ServiceNow workflows, establishing business rules, and implementing User Interface (UI) features and integrations on the platform
  • Prior programming work with Object Oriented Programming (OOP) through JavaScript
  • Familiar with Web Service Integration (API Web Services), specifically RESTful API
  • Proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, SharePoint, Teams)
  • Self-starter with the ability to work both independently and in a collaborative team
 
Desired Skills:
  • Experience with Agile project management, Scrum methodology, and infrastructure architecture design for large scale enterprise environments
  • Background in Systems Operations or Engineering supporting complex environment deployment and project management activities; preferably within the Intelligence Community
  • Experience with databases and Structured Query Language (SQL): MySQL, MariaDB
  • ServiceNow Certified Application Developer (CAD)
 
Education Requirements:
  • High school diploma (or equivalent) with 6 years of relevant experience OR
  • Bachelor's degree (STEM preferred) with 2+ years of relevant experience
 
 

 

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