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ASSISTANT DIRECTOR OF PAYROLL
Linthicum, MD · Accounting/FinanceNorthHill Technology Resources has a need for an Assistant Director of Payroll supporting a non-profit in Linthicum, MD. This is a direct-hire role with our client, a non-profit organization with a great mission and work culture. It is a hybrid role, with 3 days onsite and 2 remote per week. Outstanding benefits including 100% health insurance paid, 26 days PTO, 14 holidays, 4% match on 5% contribution.
Position Summary
The Assistant Director of Payroll for Self-Directed Services will provide leadership for payroll
operations end-to-end and provide strong management of the payroll team. In partnership with
Stakeholder Relations, the Assistant Director of Payroll will provide high level customer service for
all participant employers and employees. The Assistant Director of Payroll will ensure timely and
accurate processing of payroll, submission of payroll-related reports, and payroll taxes. The
Assistant Director of Payroll is the point of reference to assist with resolving issues while exhibiting
strong professionalism, responsiveness, and teamwork. The Assistant Director of Payroll is a member
of the Leadership Council.
Position Responsibilities
Essential Functions
Position Summary
The Assistant Director of Payroll for Self-Directed Services will provide leadership for payroll
operations end-to-end and provide strong management of the payroll team. In partnership with
Stakeholder Relations, the Assistant Director of Payroll will provide high level customer service for
all participant employers and employees. The Assistant Director of Payroll will ensure timely and
accurate processing of payroll, submission of payroll-related reports, and payroll taxes. The
Assistant Director of Payroll is the point of reference to assist with resolving issues while exhibiting
strong professionalism, responsiveness, and teamwork. The Assistant Director of Payroll is a member
of the Leadership Council.
Position Responsibilities
Essential Functions
- Manage and facilitate a bi-weekly and weekly off-cycle payroll for over 4,500+ participant employees according to FMCS contract.
- Implement, maintain, and review payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions.
- Ensures accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates.
- Prepares and maintains accurate records and reports of payroll transactions.
- Maintain quarterly W-2 reviews in preparation for accurate and timely annual distribution.
- Facilitate and model outstanding customer services with internal departments/divisions and external participants, participant employees, and other stakeholders; Partners with Stakeholder Relations to meet and exceed ticket resolution goals.
- Ensures compliance with federal, state, and local payroll, wage, and hour laws and best practices.
- Scale payroll processes with a focus on process improvements and system optimization;
- Partner with IT to optimize system functionality and exploit opportunities for automation.
- Develop and facilitate the implementation of comprehensive Self-Directed Services standard operating procedures; Support policy development.
- Partner with the Outreach team to ensure the proper set up of new employees, special tax exemptions, Employee Change Forms, etc.
- Facilitate audit processes as it relates to payroll by providing records and documentation to auditors/outside entities.
- Manage and coach payroll team members.
- Support the Director of Processing Operations with special projects and initiatives.
- Maintain knowledge of payroll laws and ensure compliance.
- Maintain a deep understanding of self-direction and the FMCS contract; Support compliance reporting efforts.
- Perform other duties as assigned.
- BS in accounting or related field and 5 years leadership experience in large, complex payroll administration required
- Excellent oral and written communications; Strong interpersonal skills with the ability to manage positive communication in difficult situations
- Strong analytical, project management, and documentation skills required
- Demonstrated ability to exercise good judgment in sensitive situations
- Ability to work independently and collaboratively among diverse personalities with employee and stakeholder populations
- Ability to exercise initiative, think creatively in the improvement of processes to drive results
- Ability to work well and adapt under pressure in an ever-changing environment; Adhere to deadlines and foster a sense of urgency to do what it takes to get the job done
- Driven and self-motivated with strong attention to detail and record keeping
- Proven ability to remain flexible, calm under pressure and adaptive to change as priorities shift, being a model and resource for team members
- Proficiency in MS Word, Excel, Outlook required; Experience with Intact and Paycom payroll is a plus; Experience with payroll and general ledger software required